Doing a quick search on the term "exit interview" I come across the following statements:
- Open Ended Exit Interviews Provide Solutions to Turnover Issues
- Discover how to reduce employee turnover with exit interview survey
- Online exit interviews reduce turnover
Of course all these statements came from adverts by companies attempting to sell you their online exit interviews. Unfortunately, exit interview data is not particularly reliable and is therefore of limited value when you are attempting to reduce turnover.
The reason why the data is notoriously unreliable is actually fairly obvious to anyone who has ever left one company to join another: references. Why risk doing, or in this case saying, anything that might come back to haunt you?
I've written a detailed guide to exit interviews taking a close look at what actually happens; the reasons for, the reasons against and so on. There is even a selection of exit interview questions and an exit questionnaire for those who still want to conduct exit interviews. But make sure you read through the whole guide first.
To get a copy of the Exit Interview Guide simply click on the link.
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