Some while ago I took a look at a number of successful retention projects to see if there were any key themes that distinguished the successful project from those that had negligible impact. A few of you may have read the resulting guide on this subject.
The short guide on Lessons From Successful Retention Projects has now been updated and you can download a copy by clicking on the link.
In previous posts I have already outlined the main themes, and expanded on some of these lessons, including highly targeted, and awareness of the cost of turnover. So at this point I'd like to suggest that if you are at all interested in this topic, that you download the full guide. All you need to do is click on the link for the guide on Lessons From Successful Retention Projects
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