Lessons From Successful Retention Projects

So what are the lessons from successful retention projects?

A few of you may be familiar with the short guide I wrote on this topic some time ago. If so you might want to skip this post. But for everyone else here are the key themes that distinguished successful retention projects from those that were unsuccessful in achieving their stated aims:

1. Highly targeted
2. Awareness of the cost of turnover
3. Awareness of destinations
4. Information gathering
5. Careful diagnosis
6. Cost effective
7. Combining measures

Over the coming weeks I'll try to expand on some of these themes so you can avoid the mistakes that seem to plague far too many attempts at reducing employee turnover.